You have questions… we have answers!

Can We take equipment off-site?

Yes! You can take our equipment to whichever body of water you’d prefer. Simply choose the time package that works for you and your trip.

Are we stuck in the  Victoria basin?

Absolutely not. Our equipment can access any body of water, including the Rideau and Tay Canals. All of equipment are affixed with a Parks Canada lock permit which is included in the price of the rental.

WHAT PAYMENT TYPES DO YOU ACCEPT?

Niknaks accepts cash, debit tap (Contactless), e-transfer and credit cards. Our online booking system allows for pre-booking via credit card and all payments are fully encrypted.


Are lifejackets included, or do I need to bring my own? Am I required to wear one?

Lifejackets and all mandatory protective equipment are provided and included in the rental rates. Adults are required to have a lifejacket on the boat at all times. Niknaks strongly encourages our customers to wear their lifejackets AT ALL TIMES.


Do I need to make a reservation?

Reservations are recommended, but not always required. Certain items may have limited availability depending on the day of the week. You can now book online, to save time and possibly disappointment.

Feel free to contact us to find out more details.


What should I bring?

  • Water shoes, or shoes that you don’t mind getting a little wet
  • Bathing suit – Not absolutely necessary, but definitely helpful
  • Sunblock
  • Towel
  • Watch
  • Water

Can I bring my personal items (cell phone, keys, etc) with me?

Yes, but we recommend you leave them on dry land.


What if I swamp (overturn) my canoe or kayak?

Stay calm… remain with the boat if it is safe to do so. The boat should remain buoyant and can be towed to shore using a one-armed swimming stroke. Once at the shore, if the boat it upside-down, try to flip the boat to the upright position. Use the emergency kit, which acts a bailer to remove the majority of the water. If safe to do so, re-enter the water.